HubCap Comedy Festival (HCF)
Terms and Conditions
This Terms And Conditions Policy Statement applies only to www.hubcapcomedyfestival.ca HubCap Comedy Festival de l’humour Inc.(herein after referred to as HCF) the operator of this website and www.hubcappromotions.ca and HubCap Promotions, a division of HubCap Comedy Festival, (herein after referred to as HCP). HCF / HCP along with its officers, directors, employees, clients, contractors and subcontractors are required to honour this Terms and Conditions Policy Statement.
Ownership
The person whose name is indicated on the sales agreement shall be deemed to be the Holder. HCF and HCP will deal only with the Holder in all matters pertaining to the tickets or other items purchased under the sales agreement. Should a Holder wish to have someone else named to handle such matters, written authorization must be submitted by the Holder to HCF / HCP for approval.
Description and Availability of Goods and Services
Every effort has been taken to ensure that the descriptions, photographs and specifications of the products and services provided by HCF / HCP and our clients are correct.
Services:
The description of services provided covers the basic offerings. Customized service offerings will be laid out in addendums.
Through our inventory tracking systems, you will not be able to purchase an item that is not available. In the event that we are unable to supply any items, we will inform you of this as soon as possible.
Goods:
The colour of the goods or packaging may vary slightly from that shown on the website due to the limitations of some browsers and monitors. Sometimes props are used in demo photographs, in such cases the product description indicates which item is being advertised for purchase.
Some of our items for sale may be hand-made and as such there may be slight variations in these particular items.
Through our inventory tracking systems, you will not be able to purchase an item that is not available. In the unlikely event that we are unable to supply any items, we will inform you of this as soon as possible.
Purchasing and Ordering
If you have supplied us with a functional email address, we will notify you by email immediately to confirm receipt of your purchase or order. If you do not see the purchase confirmation email within a few minutes of your purchase, be sure to check your spam email folder and mark the email as safe. If you do not see the purchase confirmation email in any folder, contact us at info@hubcapcomedyfestival.ca or 1-888-855-8522. If the provided email address is not functional a hard copy may be sent out to the mailing address provided.
Pricing and Applicable Taxes
All prices quoted are in Canadian Dollars and, where applicable, are subject to provincial and federal taxes. When taxes are applicable the GST/HST number will be provided upon request.
HCF / HCP in not liable for any errors in Prices quoted. The customer will have the opportunity to see the final total price prior to confirming the payment and may decide to quit or proceed with the purchase process at that time.
Prices do not include service or delivery fees. The total cost of your order is the price of the products ordered plus the indicated additional charges.
Delivery
Any applicable delivery charges are clearly indicated on the checkout page with your purchase total breakdown.
Orders are normally dispatched within two working days of receipt of the order; however, please allow up to five working days for delivery.
When available, request for express or next-day delivery will result in additional delivery charges.
If you have purchased tickets for an event less than two weeks away, we will contact you with details regarding last minute delivery or pick up options, or feel free to contact us directly to make arrangements.
In the event a particular item is out of stock we will advise you accordingly and provide you with an estimated delivery date, refund options or alternate/replacement options.
Please ensure that we are given full and correct contact information as directed.
For delivery outside of Canada please contact us for a quotation for delivery and handling charges. Some foreign orders may be subject to local import duties and we will not be liable for these payments.
Payment
You can pay for your order using most major credit cards through our payment page.
Payment is to be made online at the time of order. All credit/debit card holders are subject to validation checks and authorisation. If the issuer of your payment card refuses to transfer payment to us, we will not be liable for any delay or non-delivery
Complaints
If you have any complaints with our services or products, please contact us as soon as possible. We will make every effort to rectify the situation for you.
Governing Law
These Terms shall be governed by the law of the Province of New Brunswick, without regard to its conflict of law’s provisions. Any action or proceeding arising out of or relating to these Terms must be brought in the courts of the Province of New Brunswick. The Holder knowingly, voluntarily, and irrevocably submits to the exclusive jurisdiction of the courts located in Moncton, New Brunswick in any such action or proceeding and waives any objection it may now or hereafter have to venue or to convenience of forum.
Contact Information
Email: info@hubcapcomedyfestival.ca
Toll Free: Monday to Friday between 9:30am and 4:30 p.m. at 1-888-855-8522
By fax: 1(506) 855-8112
By post:
HubCap Comedy Festival
811 Main Street
Moncton, NB, Canada
E1C 1G1
*Our current statement was last updated December 11, 2023